15 Years of Staying the Best
Years Won ConsecutivelyMiles DrivenLTL Shipments DeliveredNew Service Centers OpenedPromises Kept
158,388,605,422148,321,25652More than we can count

This year OD ranked #1 in an impressive 23 of 28 categories. These robust quality measures of Partnership and Performance reinforce our ongoing focus on continual improvement, year after year. You will feel confident that we will keep our promises, helping your business run smoothly and efficiently.

Logistics and LTL industry decision makers ranked OD the #1 National LTL Carrier for Quality in the following attributes.*

  • Shipments delivered with no shortages
  • Shipments delivered with no damages
  • Shipments picked up when promised
  • Carrier is trustworthy
  • Billing accuracy
  • Shipments delivered when promised
  • Freight tracking/tracing capabilities
  • Customer service personnel respond to my needs in a timely manner
  • Problem resolution
  • Carrier responsiveness
  • Ease of doing business with the carrier
  • Rate stability (rate base or the list price)
  • Carrier's ability to meet appointment time for deliveries
  • Carrier's ability to meet appointment time for pick-up
  • Consistent transit times (on time %)
  • Ease of scheduling a pickup
  • Drivers are courteous and professional
  • Proactive communications (e.g. notification of problems)
  • Knowledgeable and helpful sales representatives
  • Weighing accuracy
  • Willing to be flexible with operations
  • Competitive transit times
  • Trucks' appearance

Your Reliable Shipping Partner

With OD, you get industry leading on-time delivery and low claim rates, giving you peace of mind and reliability you can count on.

We believe in building lasting partnerships with our clients. Our exceptional customer experience is second to none, providing timely responses and proactive communication every step of the way. Whether you need assistance getting a rate estimate from Customer Service, scheduling a pickup with your local Service Center, or meeting with your Solutions Specialist, OD has you covered.


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*OD was ranked highest among National LTL Carriers on these attributes.